When the accident wasn’t your fault, you’ve got rights that mean you don’t have to make a claim against your own insurance policy as your premium may go up or NCB will be used, which shouldn’t because you are Not-At-Fault. You’re legally entitled to a like-for-like accident replacement vehicle until your own car is returned and for your car to be repaired to manufacturer standards, all at no cost to you. Insurance companies are always focused on keeping their costs down. ACCIDENT CLAIM ASSIST is an independent accident management company, and we’ll manage the whole process and ensure you get everything you’re entitled to, and the costs will be recovered from the at-fault party or their insurer.